Digital Transformation

Next Generation Transport Communication System

Public transport is vital to improving our quality of life. It provides mobility, can shape land use and development patterns, generates jobs and enables economic growth.

A well-run transportation system can support public policies around energy use, air quality and carbon emissions. According to UITP (the International Association of Public Transport), investment in public transport generates a return as high as four times the capital outlay.

 Today, the transport industry faces new challenges, of which urban population growth is one of the most pressing.

As more and more people gravitate into metropolitan areas, demand for transport infrastructure and mobility services soars. Public transport will play a crucial role in this new landscape because it is by far the most efficient way to transport large numbers of people and will always outperform other modes of transport. For public transport authorities, achieving a sustainable public transportation system is a fundamental part of the strategy to address the public’s ever-increasing need for mobility. For some authorities, this means enabling simplified and seamless multi-modal commuting and travel for all. To encourage a modal shift away from private forms of transport, operators have embarked on extensive modernisation programmes that leverage advanced information and communications solutions.

These technologies play a vital role in helping transport operators improve system safety and service reliability, enhance passenger experience, provide higher transit capacity, and reduce operational costs.

Bus and tram operators have adopted Intermodal Transport Control Systems (ITCS), which combine computer-aided dispatch and automatic vehicle location systems, to improve operational efficiency and enable greater service reliability.


To succeed in this demanding environment, next generation transport systems will rely upon a communications system that supports three critical elements:

  • Simplified application integration
  • High availability communications
  • Converged communication services

At the heart of the transformation of public transport systems is the dependable flow of real-time information. For safety-critical signalling applications, high availability data communication is vital, as any disruption could potentially bring trains to a stop. Similarly, efficient incident response depends on reliable voice communication systems that can provide guaranteed access during emergencies.

To remain competitive, as commute expectations increase, transport operators will be under greater pressure to deliver enhanced passenger experiences. Defining these experiences will be the ability to simplify multi-modal travel through seamless e-ticketing, as well as to provide accurate passenger information, on-board internet access and infotainment services.

To summarise the solution, we have created the following infographic that you can download for free and use for your project.

The solutions described in this article and infographic attached are inspired to product and solutions od Motorola Solutions.

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